Hire-X’s all-in-one cloud based hire management software is designed to help you easily Launch, Grow and Manage your hire business. With all the tools you need in one place, running your hire business has never been easier or more affordable.
Take your hire business online to reach new customers, provide better customer service and easily manage the entire hire process.
With Hire-X, your Webshop is ready to go and is completely integrated with your rental management system.
Get your very own online store, with unique web address to put all your products, pricing and information for your customers.
Enable customers to lodge a request or get quotes 24 hours a day, 7 days a week.
Process customer payments online through the secure payment gateway, ensuring you will always get paid for your orders.
Hire-X gives you everything you need to start hiring out your tools, plant and equipment or take your existing hire business online.
When customers make a request online on your Webshop, you will receive a notification by SMS and email.
Access your Mission Control Centre that shows everything that needs to be actioned today.
See all orders that are due out, due to be returned or picked-up today and any overdue orders.
Any bookings you’ve received via your dedicated online Webshop will appear in the Booking Requests section awaiting your attention.
Stay on top of all the things you need to run your business with advanced task management tools.
Capture important information and ensure your business processes are followed by creating task types and using custom fields. Add mandatory fields to task types, such as requiring a photo to be attached when checking an item back in, or that the customer must sign when picking up their equipment.
Always stay on top of what needs to be done. Some tasks are created automatically when a customer makes an enquiry online through your Webshop, while others can be created whenever you need them.
Assign tasks to your team members, link tasks to products, orders or even customers. You can even create tasks to organise deliveries, plan repairs on your equipment and schedule meetings with your customers.
Growing your hire business means providing your customers with excellent customer service.
When customers make a request online on your Webshop, you will receive a notification by SMS and email, so you can respond quickly, wherever you are.
Simplify sending standard responses to your customers or subscribe them to your marketing newsletter with the click of a button using the Hire-X email templates and email features.
Schedule and assign sales and follow up calls to your team to ensure you never miss any opportunities to grow your business.
See who is hiring and what they have hired. Re-engage with customers by using targeted marketing campaigns via email.
Successful hire businesses know where all their assets are at all times and their conditions. Hire-X helps you monitor and maintain all your products safely.
Keep your assets in tip-top condition by scheduling maintenance tasks, recording services and outages.
Have more granular control over your inventory. Allocate individual items to each orders and keep records of your assets wherever they are.
Knowing where your inventory is, where it has been and where it will be next is critical for running a successful and efficient hire business.
Easily add or remove hire products from your Webshop. To add, simply add the name of your new products, a brief descriptions, upload the item and then finalise you pricing. It’s that easy!
Looking for payment gateway and account system capabilities? Hire-X allows full integration with Stripe and Xero platforms.
Hire-X enables you to create invoices in Xero directly from your orders screen. Choose to create an invoice for the full or partial amount of the order, giving you the flexibility to run your hire business any way you like.
Connect your Stripe account to Hire-X and take credit card payments online. You can process payments for the whole order value, or for a partial amount, such as a deposit or bond.
If you charge a bond or security deposits, you can refund this at the conclusion of the hire. You can also deduct any additional charges from the bond, such as late fees and charges for damages before refunding the remainder.