Hire-X’s all-in-one cloud based hire management software is designed to help you easily Launch, Grow and Manage your hire business. With all the tools you need in one place, running your hire business has never been easier or more affordable.

Webshop

An online hire Webshop for your business

Take your hire business online to reach new customers, provide better customer service and easily manage the entire hire process.

Website and hosting included

With Hire-X, your Webshop is ready to go and is completely integrated with your rental management system.

Your Webshop, your way

Get your very own online store, with unique web address to put all your products, pricing and information for your customers.

Enable your customers to book online

Enable customers to lodge a request or get quotes 24 hours a day, 7 days a week.

Accept payments online

Process customer payments online through the secure payment gateway, ensuring you will always get paid for your orders.

Bookings

Manage your hire bookings with ease

Hire-X gives you everything you need to start hiring out your tools, plant and equipment or take your existing hire business online.

Keeping Track of your orders

When customers make a request online on your Webshop, you will receive a notification by SMS and email. 

The Dashboard

Access your Mission Control Centre that shows everything that needs to be actioned today. 

Today's Orders

See all orders that are due out, due to be returned or picked-up today and any overdue orders.

Booking Request System

Any bookings you’ve received via your dedicated online Webshop will appear in the Booking Requests section awaiting your attention. 

Tasks

Run your hire business stress free

Stay on top of all the things you need to run your business with advanced task management tools.

Capture the information you need with custom fields

Capture important information and ensure your business processes are followed by creating task types and using custom fields. Add mandatory fields to task types, such as requiring a photo to be attached when checking an item back in, or that the customer must sign when picking up their equipment.

Smart tasks created when you need them

Always stay on top of what needs to be done. Some tasks are created automatically when a customer makes an enquiry online through your Webshop, while others can be created whenever you need them.

A ' To-Do' list for your business

Assign tasks to your team members, link tasks to products, orders or even customers. You can even create tasks to organise deliveries, plan repairs on your equipment and schedule meetings with your customers.

CRM

Customer service made easy

Growing your hire business means providing your customers with excellent customer service.

Effortlessly respond to customer enquiries

When customers make a request online on your Webshop, you will receive a notification by SMS and email, so you can respond quickly, wherever you are.

Send emails with one click

Simplify sending standard responses to your customers or subscribe them to your marketing newsletter with the click of a button using the Hire-X email templates and email features.

Schedule follow up and sales calls

Schedule and assign sales and follow up calls to your team to ensure you never miss any opportunities to grow your business.

Explore your sales history

See who is hiring and what they have hired. Re-engage with customers by using targeted marketing campaigns via email. 

Assets

Manage all your hire assets more efficiently

Successful hire businesses know where all their assets are at all times and their conditions. Hire-X helps you monitor and maintain all your products safely.

Record and plan maintenance

Keep your assets in tip-top condition by scheduling maintenance tasks, recording services and outages.

Track your stock 24/7

Have more granular control over your inventory. Allocate individual items to each orders and keep records of your assets wherever they are.

Check availability and order history

Knowing where your inventory is, where it has been and where it will be next is critical for running a successful and efficient hire business.

Add or remove hire products

Easily add or remove hire products from your Webshop. To add, simply add the name of your new products, a brief descriptions, upload the item and then finalise you pricing. It’s that easy!

Integration

Clever integration features

Looking for payment gateway and account system capabilities? Hire-X allows full integration with Stripe and Xero platforms.

Seamlessly link to your accounting system

Hire-X enables you to create invoices in Xero directly from your orders screen. Choose to create an invoice for the full or partial amount of the order, giving you the flexibility to run your hire business any way you like.

Process payments online

Connect your Stripe account to Hire-X and take credit card payments online. You can process payments for the whole order value, or for a partial amount, such as a deposit or bond.

Manage bond refunds

If you charge a bond or security deposits, you can refund this at the conclusion of the hire. You can also deduct any additional charges from the bond, such as late fees and charges for damages before refunding the remainder.